Enterprise Digital Transformation or Digitization of the Enterprise happens when a business transforms its operations and business model(s), to reach out to current or potential customers across several touch-points, creating enticing digital experiences for them, leveraging pervasive and disruptive digital technologies.
To meet customer expectations, organizations must accelerate the process of digitizing their businesses or chances are that a more digitally -empowered competitor could swoop in and snatch your customers away. No, really. If your organization is one of those businesses that has been living under a rock all this while, and if you are still grappling with the ‘right solution’ that will help you face the sun, let us tell you that there are no ‘one-size-fits-all’ solutions. Every business has its own set of business needs and challenges, and they require solutions that fit them perfectly, like a good pair of jeans.