The Future of Work Is Digital Workspaces

We live in a connected age, where we have the flexibility to move around without ever having to be disconnected from our gadgets and devices. This allows us the freedom to access information that matters to us, on the go. In essence what that means is that all our data exists on an interminable network of technologies, ranging from home appliances to cognitive devices. Continue reading

How is Shadow IT making the CIO organization irrelevant?

Image Courtesy: IDG Connect

Image Courtesy: IDG Connect

Shadow IT has always existed as a boot-legged alternative to the corporate IT department, driven by internal SMEs. However, with the inadeptness of legacy systems and the consumerization of contemporary IT technologies, this trend has been on the rise.

Gartner had predicted that by 2015 about 35% of the enterprise’s IT expenditure will be outside the CIO’s budget. Interestingly, Gartner had also predicted that by 2017, the CMO will control the larger chunk of the IT budget. This means that soon, the CMO will control new technology purchase decisions, while the CIO will spend his budgets updating existing infrastructure. Irrespective of how this CMO vs. CIO battle pans out, it is pretty clear that shadow IT is on the verge of stepping out of the shadows.

(Originally published to LinkedIn – Continue Reading Here)

[Interview]: The Change To Mobile-First Is Already Happening – Albinder Dhindsa, Co-Founder Of Grofers

According to PwC, the e-commerce industry in India is pegged to grow to 21.3 billion USD by the end of 2015, where as the e-tail sector would contribute 6 billion USD. Unarguably, India is in the midst of an e-commerce boom, which is only set to surge further as more and more homes have access to the internet and to smartphones. While debates around internet penetration, smartphone adoption, the e-commerce bubble, offline vs. online, valuations etc. lingers on, the hyper-local segment in India has been hotting-up. The emergence of hyper-local startups like Jugnoo, Zopper, Grofers and PepperTap, hasn’t just managed to augment the supply chain and boost delivery networks, they’ve also put the offline vs. online debate to rest by marrying the both, to provide customers the best of both worlds. Continue reading

[Interview]: We’re Closing In On The #1 Player In Online Ordering In India – Mukund Kulashekaran, Zomato

Zomato, the India-based global restaurant search and discovery service, has been on an acquisition spree lately, in a bid to help the brand foray into new markets, and offer a comprehensive suite of restaurant services including discovery, online ordering, delivery, table reservations and payments, to its customers. We got talking with Zomato’s India Business Head for Online Ordering, Mukund Kulashekaran, who tells us why the brand decided to enter the online ordering space and also reveals the company’s plans to enter into new markets, and launch new services. Continue reading

How To Modernize Healthcare And Make It Affordable Using Digital

Most healthcare institutions have adopted the third wave of IT, which has allowed them to digitize their enterprise – including channels, processes and care-coordination initiatives. Having said that, most of them are still struggling to address patients’ challenges like burgeoning costs, inadequate access to healthcare services, and poor care quality. On the one hand you have digital-savvy customers who demand access to cutting-edge solutions and services, and on the other, you have patients who cannot afford even the most basic healthcare services. The task is cut out for healthcare institutions – providers have to modernize and refresh their IT infrastructure, and at the same time, ensure that they leverage digital technologies to make healthcare affordable to all.

Continue reading

[Infographic]: Connected Retail – IoT Driving Transformation In The Retail Industry

The retail industry is one of the pioneers in the IoT (Internet of Things) space and it is constantly looking to leverage technologies like mobile, cloud, RFID, beacons etc. to deliver Connected Retail services and better shopping experiences to its customers. Here’s a look at some of the key trends helping fortify the Connected Retail agenda.

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Brewed, Frothed And Served: The Starbucks Mobile Strategy

Ghost Written Post

In my last post, I talked about how mobile payments and digital wallets are fast capturing the imagination of consumers worldwide. While researching for that post, I stumbled upon quite a few references to Starbucks and their innovative mobile strategies, which led me to read-up on how Starbucks became a digital leader. And that’s how I got around to writing this post, where I’ve highlighted some of the innovative consumer-driven digital initiatives from the Starbucks mobile strategy.

Howard Schultz, Starbucks CEO Quote

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Mobile Payments And Digital Wallets: Traversing Uncharted Territory

Ghost Written Post

We have surely come a long way from those good old days when we carried around wallets the size of a giant hamster. I could barely ever get mine to fit into my back pocket. It had everything that I’d ever need and mostly junk I’d never use – some cash, coins, my personal calendar, bus tickets, movie tickets from a year ago, scraps of paper with names and numbers of people I’d never meet again, business cards, gift coupons and even lottery tickets. In short, I was a George Costanza. But honestly, I just liked the idea of carrying around a wallet; it made me feel like a grown man.

Mobile Payments and Digital Wallets

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Retail Cloud Is The Future – Yea Or Nay?

Retailers are beginning to take a shine to retail cloud solutions that would enable them to address customer expectations and help them optimize their business operations. And rightly so, because retail businesses demand swiftness and precision, in order to manage distribution and replenishment of products across store-shelves, which in turn enables flawless retail execution and monitoring. But that’s not all; the proliferation of omni-channel retailing has also played a significant role in compelling retailers to address their legacy requirements using heavy-weight technologies such as cloud – which delivers lower infrastructure costs and improved productivity. However, not all retailers are singing hallelujah just as yet; there are apprehensions w.r.t security, accessibility, dependencies and outages among other things.

Minions Hugging

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